Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
+45 7012 8022
Monday - Friday: 09:00-18:00
Telephone
+45 4331 4518
Monday - Friday: 09:30-17:30 (CET)
To change a booking paid with Avios contact the Executive Club.
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
802 080 26
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
+45 3231 4176
Daily: 09:00-21:00
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
Germany
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
+45 7012 8022 (option 1)
Monday – Friday: 09:00-18:00 (Central European Time)