Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Telephone
1-877-4-A-VACATION
Monday - Friday: 07:00-16:45 (EST)
Saturday - Sunday: 07:00-15:00 (EST)
Telephone
1-877-4-AVACATION
Daily: 07:00-23:00 (EST)
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
Address
British Airways Customer Relations
11 West 42nd Street 24th Floor
New York NY 10036
Telephone
+1 473 439 0681
+1 473 439 0682
Fax
+1 473 439 0805 (for sending copies of documents or receipts)
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
Address
Point Salines International Airport
St. George
Grenada
Opening hours
Monday - Friday: 09:00-17:00 (EST)
Telephone
1800-247-9297 (1-800-AIRWAYS) (option 3)
Monday – Sunday: 07:00-01:00 (Eastern Standard Time)
Telephone:
1-800-403-0882
Telephone
1-800-AIRWAYS (if travelling within 72 hours)
Telephone:
1-800-247-9297
Daily, 24 hours a day