Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
00800 4414 6798 (local calls, except from mobile phones)
+44 20 35645913 (international calls)
Monday - Friday: 09:00-17:00 (Ennglish only)
Telephone
00800 4414 5936 (local calls, except from mobile phones)
Monday - Friday: 09:30-17:30 (CET) (English only)
To change a booking paid with Avios contact the Executive Club.
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. Alternatively, complete the group travel quote request form. (*Excluding infants under 2 years at time of travel.)
Telephone
00800 44146797
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Athens International Airport 'Eleftherios Venizelos'
Telephone
(+30) 210 353 0453
Daily: 09:00-12:00
Fax
(+30) 210 353 2293 (for sending copies of documents or receipts)
Thessaloniki Airport 'Makedonia'
Telephone
(+30) 2310 47 8885
On flight operating days: 12:00-16:00
Address
Athens Eleftherios Venizelos
International Airport
Spata 19019
Greece
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Athens International Airport 'Eleftherios Venizelos'
Telephone
(+30) 210 35 30 153
Daily, 24 hours
Thessaloniki Airport 'Makedonia'
Telephone
(+30) 231 047 8932
Daily: 10:00-17:00
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
00800 4414 6798 (local calls, option 1)
+442035645913 (international calls)
Monday – Friday: 09:00-17:00 (Eastern European Time)