Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
1 800 626 747
Daily: 08:00-20:00 (local time)
Telephone
1 800 626 747 (option 1, followed by option 2)
Daily: 08:00-20:00
Telephone
01 531 9039 (local calls)
Monday to Friday: 08:30-17:00
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
1800626747 (option 3)
Daily: 06:00-20:00 (Greenwich Mean Time)