Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
1809344536
Sunday - Thursday: 10:00-18:00 (Israeli local time)
Telephone
1809 303 149
Monday - Friday: 09:30-17:30 (CET)
To change a booking paid with Avios contact the Executive Club.
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
+972 3 975 4280
Sunday - Thursday: 09:00-17:00
Fax
+972 3 975 4285 (for sending copies of documents or receipts)
Telephone
+972 1809 303 140
Monday - Friday: 10:00-18:00
Fax
+972 1809 303 139 (for sending copies of documents or receipts)
Address
British Airways Plc
PO Box 286118
28361 Bremen
Germany
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
001 809 344 536 (option 1, option 2)
Monday – Friday: 08:00-16:00 (Israel Standard Time)