Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Telephone
000800 050 3215 (local calls)
+44 8999 911094 (international calls)
Monday - Saturday: 09:00-18:00
Telephone
000800 050 3214 (local calls)
+44 8999 911093 (international calls)
Monday - Saturday: 09:00-18:00
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
000800 050 3209 (local calls)
+44 8999 911088 (international calls)
Monday - Sunday: 09:00-20:00 IST
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
000 800 050 3215 (option 5)
Monday - Saturday: 09:00-18:00 (India Standard Time)