Telephone numbers and addresses
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Important
Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Contact information
Find your country
A
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+355 (0) 423 81 681
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+213 23 41 18 57 / 33
Sunday - Thursday: 09:00-16:00 (UK local time)
Ramadan: Sunday - Thursday: 09:00-15:00 (UK local time)
Fax
+213 23 41 18 35
(for sending copies of documents or receipts)
Address
30, Rue Hassane Benaamane
Les Vergers
Bir Mourad Rais
Algiers
Algeria
Enquire about group travel bookings
Fax
+213 23 41 18 35
(for sending copies of documents or receipts)
Contact Customer Relations
Fax
+44 (0) 17 8788 3195
(for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+213 554 513 129
+213 215 09 690
Daily: 08:30-16:00
Report and track delayed baggage online
Get help with baggage claims
Fax
+44 (0) 17 8788 3195
(for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Make a new booking, change an existing booking or other enquiries
Telephone
+244 222 309 891 / 251 / 270 / 562
Town offices
Address
Casa dos Desportistas
Avenida Murtala Mohamed
Ilha de Luanda
Luanda
Angola
Contact Customer Relations
Help with your delayed baggage
Telephone
+244 222 355 271
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+1 246 428 1661
Fax
+1 246 428 0235
(for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Telephone
+1 246 428 0908
Daily: 12:00-20:00 (EST)
Fax
+1 246 420 7003
(for sending copies of documents or receipts)
Address
Grantley Adams International Airport
Christ Church
Barbados
Daily: 12:00-20:00 (EST)
Help with using our website
Telephone
1-800-403-0882
1-800-AIRWAYS (if travelling within 72 hours)
1-800-247-9297
Daily, 24 hours a day
Make a new booking, change an existing booking or other enquiries
Telephone
0800 222 0075 (local calls)
+1 408 352 9325 (international calls)
Monday - Friday: 09:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+54 11 5480 0503 / 0504
Monday - Friday: 13:30-14:30
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
0800 222 0075 (local calls, option 1, option 1)
+ 1 408 352 9325 (international calls)
Monday – Friday: 09:00-18:00 (Argentina Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
0037 410 512202
Monday - Friday: 09:30-18:00
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
B
Make a new booking, change an existing booking or other enquiries
Telephone
+44 203 467 3875 (ISD rates apply)
Sunday - Thursday: 10:30-18:00
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+44 203 467 3875 (ISD rates apply)
Sunday - Thursday: 10:30-18:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+44 2034673875 (option 2)
Sunday - Thursday: 10:30-18:00 (Bangladesh Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+ 1 408 352 9322
Daily: 09:00-18:00
Contact Customer Relations
Fax
+49 421 5575 857 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Fax
+49 421 5575 857
(for sending copies of documents or receipts)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+1 408 352 9322 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 10:00-15:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+385 1 455 3338 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 08:30-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years of age at time of travel.)
Email
groups.africa@ba.com
Town offices
Telephone
Cape Town
+27 21 936 9000
Durban
+27 31 450 7000
Harare
+263 867 774 4700
+263 77 221 3829
Livingstone
+260 3 322 827
Port Elizabeth
+27 41 508 8000
Victoria Falls
+263 13 42053
Windhoek
+264 61 248528
Trade enquiries
Telephone
+27 10 344 0127
Monday - Friday: 08:30-17:00
British Airways On Business
+27 10 344 0129
Monday - Friday: 08:30-17:00
Contact Customer Relations
Contact us regarding your international flight (British Airways)
Complaints and claims
Help with your delayed baggage
Telephone
Cape Town (international flights only)
+27 21 936 3360 / 61
Johannesburg (international flights only)
+27 11 390 8500
LPO Contact
+27 82 337 1565
LPO Supervisor
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+1 246 428 1661
Fax
+1 246 428 0235 (for sending copies of documents or receipts)
Get help with baggage claims
Telephone
+1 246 428 0908
Fax
+1 246 420 7003 (for sending copies of documents or receipts)
Address
Grantley Adams International Airport
Christ Church
Barbados
Opening hours
Daily: 12:00-20:00 EST
Help and advice about lost and damaged baggage
Help with using our website
Telephone
1-800-403-0882
1-800-AIRWAYS (if travelling within 72 hours)
1-800-247-9297
Daily, 24 hours a day
Make a new booking, change an existing booking or other enquiries
Telephone
+801 4342
Monday - Friday: 08:30-17:30
Enquire about group travel bookings
Please appoint British Airways authorised British Airways ticketing travel agent to manage your group request on your behalf.
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+673 8014342 (option 1, option 1, option 3)
Monday - Friday: 11:00-19:30 (Singapore Standard Time)
C
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
Worldwide Qatar Airways offices
Make a new booking, change an existing booking or other enquiries
Telephone
01800 0129688 (toll free within Colombia)
Daily: 09:00-16:00
Please note: Before 13:00 in Spanish, after 13:00 in English.
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
01800 0129 688 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
Make a new booking, change an existing booking or other enquiries
Telephone
0800 0440 141 (toll free)
Monday - Friday: 08:00-15:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
0800 0440 141 (local calls, option 1, option 1)
+1408 352 9328 (international calls)
Monday – Friday: 08:00-15:00 (Central American Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
001 866 835 4133 (local calls)
Monday - Thursday: 08:00-17:00
Friday: 08:00-14:00
Contact Customer Relations
Help with your delayed baggage
Telephone
+52 55 5785 9948
Monday - Friday: 09:00-14:00
D
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
Worldwide Qatar Airways offices
Make a new booking, change an existing booking or other enquiries
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Contact British Airways Holidays
Telephone
1-877-4-AVACATION
Daily: 07:00-23:00 (EST)
Book hotels, cars and holidays
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+1 246 428 1661
Fax
+1 246 428 0235 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Telephone
+1 246 428 0908
Daily: 12:00-20:00 (EST)
Fax
+1 246 420 7003 (for sending copies of documents or receipts)
Address
Grantley Adams International Airport
Christ Church
Barbados
Opening hours
Daily: 12:00-20:00 (EST)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
1800-247-9297 (1-800-AIRWAYS) (option 3)
Monday – Sunday: 07:00-01:00 (Eastern Standard Time)
Help with using our website
Telephone
1-800-403-0882
1-800-AIRWAYS (if travelling within 72 hours)
1-800-247-9297
Daily, 24 hours a day:
Make a new booking, change an existing booking or other enquiries
Telephone
1-408 352 9322
Call centre
Monday - Friday: 09:00-18:00
Contact Customer Relations
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 10:00-15:00
Report and track delayed baggage online
Get help with baggage claims
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+1 408 352 9322 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
E
Make a new booking, change an existing booking or other enquiries
Telephone
+ 5932 256 6009 (operated by Iberia Lineas Aereas)
Monday - Friday: 09:00-17:00
Address
Av. Eloy Alfaro 939
y Amazonas
Edif. Finandes 5o piso
Quito
Ecuador
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 09:00-13:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
Make a new booking, change an existing booking or other enquiries
Telephone
+421 268 622 272 (English only)
Monday - Friday: 10:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+45) 802 080 26
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+49 421 5575 530 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+421 2 68 62 22 72 (option 1)
Monday – Friday: 09:00-17:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 08:30-17:00
Contact Customer Relations
Telephone
+254203277400
G
Make a new booking, change an existing booking or other enquiries
Telephone
+234 (1) 279 2690
Monday - Friday: 08:30-17:00
Fax
+234 (1) 280 5464
Address
Murtala Muhammed International Airport
Room 2063, 2nd Floor (Mezanine level)
Lagos
Nigeria
Monday - Friday: 09:00-22:30
Saturday - Sunday: 14:00-22:30
Town offices
Address
Abuja
British Airways
Transcorp Hilton Abuja Hotel, 1st Floor
1 Aguiyi Ironsi Street Maitama
Abuja, 900001
Nigeria
Lagos
British Airways
The Waterfront, Plot 5, Oyinkan
Abayomi Drive
Lagos - Ikoyi
Nigeria
Contact Customer Relations
Fax
+234 (1) 280 5463
Address
Murtala Muhammed International Airport
Room 2063, 2nd Floor (Mezanine level)
Lagos
Nigeria
Monday - Friday: 09:00-22:30
Saturday - Sunday: 14:00-22:30
Help with your delayed baggage
Telephone
Lagos
+234 (1) 874 5447
Abuja
+234 (9) 810 0022
Find out how to report and track delayed baggage online.
Get help with baggage claims
Fax
+234 (1) 280 5463
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Make a new booking, change an existing booking or other enquiries
Telephone
+34 910 507 549
Monday - Friday: 09:00-18:00
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
8800 877 334 5596
Daily: 07:00-23:00
Fax
+34 91 514 1317 (for sending copies of documents or receipts)
Find out how to report and track delayed baggage online.
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+34 910507549 (option 1)
Monday – Friday: 09:00-18:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
+354 421 73 74
Monday - Friday: 08:00-18:00
Saturday: 09:00-14:00
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+46 850 163 147 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 08:00-13:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+1 408 352 9322
Daily: 09:00-18:00
Contact Customer Relations
Help with your delayed baggage
Telephone
+52 55 5785 9948
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Travelling with a disability
Telephone
1800-247-9297 (1-800-AIRWAYS) (option 3)
Monday – Sunday: 07:00-01:00 (Eastern Standard Time)
H
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Contact Customer Relations
Fax
+49 421 5575 857 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 09:00-13:00
Report and track delayed baggage online
Get help with baggage claims
Fax
+49 421 5575 857
(for sending copies of documents or receipts)
I
Make a new booking, change an existing booking or other enquiries
Telephone
+45 7012 8022
Monday - Friday: 08:00-18:00
Saturday: 09:00-14:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+45) 802 080 26
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+46 850 163 147 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+45 7012 8022 (option 1)
Monday – Friday: 09:00-18:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
+62 21 2555 6338
Monday - Friday: 08:30-17:00
Town offices
Telephone
+62 21 2555 6338
Monday - Friday: 08:30-17:00
Fax
+62 21 2555 6338
Service fee applies to new booking and booking changes.
Address
PT Holiday Tours and Travel
18th Floor, Prudential Tower
JL, Jend. Sudirman Kav 79
Jakarta 12920
Indonesia
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+44 207 365 5910
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
J
Make a new booking, change an existing booking or other enquiries
Telephone
080023987 (from an Orange landline or mobile)
Sunday - Thursday: 09:00-17:00 local time
Enquire about group travel bookings
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Sunday - Thursday: 09:00-17:00
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Telephone
+962 775406684
+962 64010285
Report and track delayed baggage online
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+962 80023987 (option 1, option 1, option 3)
Sunday - Thursday: 09:00-17:00 (Arabia Standard Time)
K
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Make a new booking, change an existing booking or other enquiries
Telephone
+254 (0)203 892140
Monday - Friday: 08:30-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years of age at time of travel.)
Request a group travel quote
Email
groups.africa@ba.com
Airport contact details
Contact Customer Relations
Telephone
+254203892140
Help with your delayed baggage
Telephone
+254 758707018
Daily: 06:30-23:59
Report and track delayed baggage online
Get help with baggage claims
Telephone
+254203277400
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+254 203892140 (option 1, option 1, option 2)
Monday - Friday: 08:30-17:00 (South Africa Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+381 3 859 58175
Daily, 24 hours a day
Fax
+381 3 859 58179 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+7 727 2505052
Monday - Friday: 09:30-18:30
L
Make a new booking, change an existing booking or other enquiries
Telephone
+421 268 622 272 (English only)
Monday - Friday: 10:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+45) 802 080 26
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+49 421 5575 530 (for sendig copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+91 124 412 0802
Sunday - Thursday: 09:00-17:00 (local time)
Enquire about group travel bookings
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Monday - Friday: 08:30 - 16:30
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+961 1629191
+961 1628000 ext. 1012
Make a new booking, change an existing booking or other enquiries
Telephone
+218 (21) 3351 277 / 278 / 279
Sunday - Thursday: 08:00-15:00 (local time)
Address
British Airways
Tripoli Tower
Office 191, floor 19
Tripoli
Libya
Enquire about group travel bookings
Please contact your preferred travel agent for bookings of 10 or more people travelling together.
Contact Customer Relations
Fax
+44 (0) 17 8788 3195
(for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Fax
+44 (0) 17 8788 3195
(for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+421 268 622 272 (English only)
Monday - Friday: 10:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+45) 802 080 26
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+49 421 5575 530 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+421 2 68 62 22 72 (option 1)
Monday – Friday: 09:00-17:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
+352 34 20 80 8323
Monday - Friday: 09:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. Alternatively, complete the group travel quote request form or email us. (*Excluding infants under 2 years at time of travel.)
Email
groups.westeurope@ba.com
Telephone
(+32) 02 585 50 03
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+352 2456 5003
Daily: 07:00-23:00
Fax
+34 91 514 1317
(for sending copies of documents or receipts)
Find out how to report and track delayed baggage online.
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+352 3420 808 323 (option 1, option 1)
Monday – Friday: 09:00-18:00 (CET)
M
Make a new booking, change an existing booking or other enquiries
Telephone
+603 7712 4747
Monday - Friday: 08:30-17:30
Enquire about group travel bookings
Please appoint British Airways authorised British Airways ticketing travel agent to manage your group request on your behalf.
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+60377124747 (option 1, option 4)
Monday - Friday: 08:30-17:30 (Singapore Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+960 332 7720 / 7737
Sunday - Thursday: 08:30-17:00
Saturday: 09:00-13:30
Fax
+960 332 5336 (for sending copies of documents or receipts)
Address
Voyages Maldives Pvt Ltd "Narugis"
Chaandhanee Magu
Male, 20191
Maldives
Make a new booking, change an existing booking or other enquiries
Telephone
+356 (0) 800 62142
Monday - Friday: 09:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. Alternatively, complete the group travel quote request form or email us. (*Excluding infants under 2 years at time of travel.)
Email
groups.italy@ba.com
Telephone
(+39) 02 999 53 741
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
800 62051
Fax
+39 02 95327256 (for sending copies of documents or receipts)
Find out how to report and track delayed baggage online.
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+356 (0) 80062142 (option 1)
Monday – Friday: 09:00-18:00 (CET)
Contact Customer Relations
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+230 405 2929
Monday-Friday: 09:00-16:00
Saturday: 09:00-12:00
Address
8 President John Kennedy Street
Port Louis
Mauritius
Check your flight status (arrivals and departures)
Telephone
152 (local calls)
+230 302 6 152 (international calls)
Flight status (arrivals and departures)
Enquire about group travel bookings
Please contact your preferred travel agent for bookings of 10 or more people travelling together.
Other enquiries including Advanced Passenger Information (API)
Telephone
Emergency ticketing on flight days
+230 603 5903 (handled by Ground 2 Air)
Wednesday, Friday, Sunday: 05:00-09:00
Address
Ticket Desk
Check in Hall
SSR International Airport (MRU)
Plaine Magnien
Mauritius
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Contact us regarding your international flight (British Airways)
Complaints and claims
Help with your delayed baggage
Telephone
+230 603 5905 (handled by Ground 2 Air)
Daily: 09:00-16:00
Address
Baggage Desk
Arrivals Hall
SSR International Airport (MRU)
Plaine Magnien
Mauritius
Report and track delayed baggage online
Get help with baggage claims
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+33 (0) 825 825 400 (0.15€/mn)
Monday - Friday: 09:00-18:00
Saturday: 09:00-14:00
Enquire about an existing holiday, hotel or car hire booking
Telephone
Tel: +33 (0) 157 324 975
Monday - Friday: 09:30-12:00, 15:00-17:30
To change a booking paid with Avios contact the Executive Club.
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Email
support-groups.bafrance@ba.com
Telephone
(+33) 01 57 32 90 85
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+33 (0) 1 57 32 41 18
Daily: 07:00-23:00
Fax
+34 91 514 1317 (for sending copies of documents or receipts)
Find out how to report and track delayed baggage online.
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+33 (0) 825 825 400 (option 1, chargeable)
Monday – Friday: 09:00-18:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+359 2 945 9227
Daily: 09:00-17:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+1 246 428 1661
Fax
+1 246 428 0235 (for sending copes of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Telephone
+1 246 428 0908
Daily: 12:00-20:00 (EST)
Fax
+1 246 420 7003 (for sending copies of documents or receipts)
Address
Grantley Adams International Airport
Christ Church
Barbados
Opening hours
Daily: 12:00-20:00 (EST)
Help and advice about lost and damaged baggage
Help with using our website
Telephone
1-800-403-0882
1-800-AIRWAYS (if travelling within 72 hours)
1-800-247-9297
Daily, 24 hours a day
Make a new booking, change an existing booking or other enquiries
Telephone
+212 522 439 541
Monday - Friday: 08:30-12:30, 14:30-18:30
Town offices
Address
Iberia & British Airways
17, Avenue Des F.A.R.
CP 20000 Casablanca
Morocco
Opening hours: Monday - Friday: 08:30-12:00, 14:30-18:00
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 (0) 11 921 0222 (option 3)
Monday - Friday: 07:00-19:00
Saturday: 08:00-15:30
Sunday: 08:00-13:00
Enquire about group travel bookings
Telephone
+27 (0) 11 921 0333
Monday - Friday: 07:00-19:00
Saturday: 08:00-15:30
Sunday: 08:00-13:00
Trade enquiries
Telephone
Marketing
+27 (0) 11 921 0111 (option 3)
Sales
+27 (0) 11 921 0111 (option 3)
Finance
+27 (0) 11 921 0111 (option 3)
Monday - Friday: 07:00-19:00
Saturday: 08:00-15:30
Sunday: 08:00-13:00
Contact Customer Relations
Telephone
+27 10 344 0130
Help with your delayed baggage
Find out how to report and track delayed baggage online.
Get help with baggage claims
Telephone
+27 10 344 0130
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
Worldwide Qatar Airways offices
N
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Contact Customer Relations
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+977 1 4440467
Your call will be handled by our partner, Qatar Airways.
Monday - Friday: 09:00-17:30
Sunday: 10:00-14:00
Kathmandu City Office
Address
P.O.Box: 9291
Sundar Bhawan, Hattisar
Kathmandu
Nepal
Make a new booking, change an existing booking or other enquiries
Please contact your preferred travel agent.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Fax
+49 421 5575 473 (to send fax copies of receipts and documents)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+359 2 945 9227
Daily: 09:00-17:00
Report and track delayed baggage online
Get help with baggage claims
Fax
+49 421 5575 473 (to send fax copies of receipts and documents)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
O
Make a new booking, change an existing booking or other enquiries
Telephone
80077694
Sunday - Thursday: 08:30-17:30 (except public holidays)
Enquire about group travel bookings
Telephone
80077694
Sunday - Thursday: 08:30-17:30 ( except public holidays)
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+968 245 19504
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+968 80077694 (option 1, option 1, option 4)
Sunday - Thursday: 08:30-17:30 (Gulf Standard Time)
Help with using our website
P
Make a new booking, change an existing booking or other enquiries
Telephone
Islamabad
0092 51 8430811 / 12
Lahore
0092 423 6314531 / 32
Address
Islamabad
Office number 1112
11th Floor
Islamabad Stock Exchange building
Islamabad
Lahore
Arcade office 36
Pearl Continental Hotel
Lahore
Enquire about group travel bookings
Please contact your preferred travel agent for bookings of 10 or more people travelling together.
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
0800 9004 4355
Monday - Friday: 12:00-21:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+ 507 227 3966 (operated by Iberia Lineas Aereas)
Monday - Friday: 09:00-17:00
Address
Av. Balboa y Calle 43
Edificio Banco BBVA
Panama City
Panama
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+ 1 408 352 9322
Monday - Friday: 09:00-18:00
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 10:00-15:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+1 408 352 9322 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
Make a new booking, change an existing booking or other enquiries
Telephone
+511 707 38 14
Monday - Friday: 06:00-16:00
Please note: Before 13:00 in Spanish, after 13:00 in English.
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
(+51) 1 707 38 14 (local calls, option 1, option 1)
+ 1 408 352 9330 (international calls)
Monday – Friday: 09:00-16:00 (S.A Pacific Standard Time)
Make a new booking, change an existing booking or other enquiries
Address
GSA - HT&T Travel Philippines Inc.
Unit 1818 Tower 1 High Street South Corporate Plaza,
26th Street,
Bonifacio Global City,
Taguig City, Philippines
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
1-800-AIRWAYS
1-800-247-9297
Daily: 07:00-01:00 Eastern Standard Time (EST)
Address
Metro Office Park
Edificio Metro Office 3
Oficina 102
Gauynabo
Puerto Rico
Contact Customer Relations
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+ 52 55 5785 9948
Monday - Friday: 10:00-15:00
Report and track delayed baggage online
Get help with baggage claims
Fax
(USA) +212-251-6711 (for sending copies of documents or receipts)
R
Make a new booking, change an existing booking or other enquiries
Telephone
+7 499 951 2719 (English only)
Monday - Friday: 10:00-19:00
Enquire about an existing holiday, hotel or car hire booking
Telephone
+7 499 271 8758 (English only)
Monday - Friday: 09:30-17:30 (CET)
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. Alternatively, you can email us. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
Moscow-Domodedovo (DME)
+7 495 363 3062
Moscow- Sheremetyevo (SVO)
+7 495 578 65 65
St. Petersburg
+7 812 337 38 22 / 34 44
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+7 499 951 2719 (option 1, option 1)
Monday – Friday: 10:00-19:00 (Russia Standard Time)
Make a new booking, change an existing booking or other enquiries
Your call will be handled by our partner, Qatar Airways.
S
Make a new booking, change an existing booking or other enquiries
Telephone
00 40 37 378 8314
Monday - Friday: 08:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
(+421) 268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+359 2 945 9227
Daily: 09:00-17:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+40 37 378 8314 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 09:30-19:00
Contact Customer Relations
Telephone
+27 10 344 0130
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 09:00-17:00
Saturday: 09:00-13:00
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
British Airways
Address
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Make a new booking, change an existing booking or other enquiries
Telephone
+421 2 68 62 22 72
Monday - Friday: 09:00-17:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
268 622 274
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relation
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+43 1 7007 33512 (Flights arriving into Vienna)
+420 220 114 483 (Flights arriving into Prague)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+421 2 68 62 22 72 (option 1)
Monday – Friday: 09:00-17:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
0801 638 (local calls)
00 40 37 378 8314 (international calls)
Monday - Friday: 10:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Telephone
0801 639
Monday - Friday: 10:00-12:00 CET (except public holidays)
Only for urgent queries on bookings with travel dates, payment or ticketing deadlines within the next 72 hours.
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+385 1 455 3338 (for sending copies of documents or receipts)
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
0801 638 (option 1, option 1)
Monday – Friday: 09:00-17:00 (CET)
Make a new booking, change an existing booking or other enquiries
Telephone
02-3483-3337 (all South Korea calls except Seoul landline)
Monday - Friday: 09:00-12:00, 13:00-18:00 (except public holidays)
3483-3337 (Seoul landline user)
Monday - Friday: 09:00-12:00, 13:00-18:00 (except public holidays)
Contact Customer Relations
Telephone
02-3483-3337 (all South Korea calls except Seoul landline)
Monday - Friday: 17:00-18:00 (except public holidays)
3483-3337 (Seoul landline user)
Monday - Friday: 17:00-18:00 (except public holidays)
Address
British Airways, Customer Relations (S506)
PO Box 1126, Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Telephone
02-3483-3337 (all South Korea calls except Seoul landline)
Monday - Friday: 17:00-18:00 (except public holidays)
3483-3337 (Seoul landline user)
Monday - Friday: 17:00-18:00 (except public holidays)
Help and advice about lost and damaged baggage
Help with using our website
Make a new booking, change an existing booking or other enquiries
Telephone
+94 (0)11 2168 168 / 176 / 177 / 178 / 184
Monday - Friday: 08:30-17:00
Saturday: 09:00-13:00
Fax
+94 (0)11 2680 101 (for sending copies of documents or receipts)
Address
Air Global (Pvt) Ltd.
No 400 Deans Road
Colombo 10
Sri Lanka
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Fax
+94 (0)11 2253 075
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 08:30-17:00
Make a new booking, change an existing booking or other enquiries
Telephone
001 866 835 4133 (local calls)
0055 193 512 3200 (international calls)
Monday - Thursday: 08:00-17:00
Friday: 08:00-14:00
Contact Customer Relations
Help with your delayed baggage
Telephone
+52 55 5785 9948
Monday - Friday: 09:00-14:00
Report and track delayed baggage online
Travelling with a disability
Telephone
1800-247-9297 (1-800-AIRWAYS) (option 3)
Monday – Sunday: 07:00-01:00 (Eastern Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 08:30-17:00
Town offices
Cape Town
+27 21 936 9000
Durban
+27 31 450 7000
Harare
+263 867 774 4700
+263 77 221 3829
Livingstone
+260 3 322 827
Port Elizabeth
+27 41 508 8000
Victoria Falls
+263 13 42053
Windhoek
+264 61 248528
Trade enquiries
Telephone
British Airways Marketing
+27 10 344 0127
Monday - Friday: 08:30-17:00
British Airways On Business
+27 10 344 0129
Monday - Friday: 08:30-17:00
Contact Customer Relations
Help with your delayed baggage
Telephone
Cape Town
(international flights only)
+27 21 936 3360 / 61
Johannesburg
(international flights only)
+27 11 390 8500
LPO Contact
+27 82 337 1565
LPO Supervisor
Find out how to report and track delayed baggage online.
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+961 1 747777
Monday - Friday: 08:00-16:00
T
Make a new booking, change an existing booking or other enquiries
Telephone
+886 2 8793 3300
Monday - Friday: 09:00-17:30
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Make a new booking, change an existing booking or other enquiries
Telephone
+254 203 277400
+254 722 205400 / 1
+254 733 646747 / +254 733 647747
Monday - Friday: 08:30-17:00
Enquire about group travel bookings
Telephone
+254 203 277400
+254 722 205400
+254 733 646747
Monday - Friday: 08:30-17:00
Contact Customer Relations
Help with your delayed baggage
Telephone
+255 222 843164 (Swissport Baggage Tracing office)
+255 754 000051 (Mobile)
Tuesday, Friday, Sunday: 06:00-13:00
Monday, Thursday: 10:00-15:00
Address
Dar Es Salaam International Airport (DAR)
Terminal II, First Floor, Room 1018
PO Box 2439
Dar Es Salaam
Tanzania
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
001 800 4415 906 (local calls)
(+66) 02 014 7499 (General Sales Agent, service fee applies)
Monday - Friday: 08:30-17:00
Customer
contactba.bkk@ba.com
Trade
agentba.bkk@ba.com
Enquire about group travel bookings
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+66 1800 441 5906 (option 1, option 2)
Monday - Friday: 08:30-17:00 (Southeast Asia Standard Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+20 (2) 2480 0380 (international call charges apply)
Sunday - Thursday: 09:00-17:00
Fax
+20 (2) 2480 0366 (for sending copies of documents or receipts)
Contact Customer Relations
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
U
Make a new booking, change an existing booking or other enquiries
Telephone
+254 203 277400
+254 722 205400 / 1
+254 733 646747 / 7747
Monday - Friday: 08:30-17:00
Enquire about group travel bookings
Telephone
+256 414 257414 / 5 / 6
Monday - Friday: 08:30-17:00
Fax
+256 414 259181 (for sending copies of documents or receipts)
Contact Customer Relations
Help with your delayed baggage
Telephone
+256 414 321675 (Entebbe Handling Services, ENHAS)
Airport office
+256 414 320288
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+38 0800 609327 (English only)
Monday - Friday: 09:00-18:00
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years at time of travel.)
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+38 044 281 7539
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+38 0800 609327 (option 1, option 1)
Monday – Friday: 09:00-18:00 (Eastern European Time)
Make a new booking, change an existing booking or other enquiries
Telephone
+ 1 408 352 9322
Monday - Friday: 09:00-18:00
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Telephone
+52 55 5785 8714
Monday - Friday: 11:00-16:00
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+1 408 352 9322 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
V
Make a new booking, change an existing booking or other enquiries
Telephone
800 100 8749
Monday - Friday: 08:00-17:00
Contact Customer Relations
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Address
British Airways Plc
Customer Relations
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Help and advice about lost and damaged baggage
Travelling with a disability
Telephone
+1 408 352 9333 (option 1, option 1)
Monday – Friday: 07:00-16:00 (Eastern Standard Time, winter)
Monday – Friday: 08:00-17:00 (Eastern Standard Time, summer)
Make a new booking, change an existing booking or other enquiries
Telephone
Ho Chi Minh City
+84 (28) 3930 2933
Monday - Friday: 08:00-12:00, 13:00-17:00
Saturday: 08:00-12:00
Hanoi
+84 (24) 3934 7239
Monday - Friday: 08:00-12:00, 13:00-17:00
Saturday: 08:00-12:00
Fax
Ho Chi Minh City
+84 (28) 3930 6089
(for sending copies of documents or receipts)
Hanoi
+84 (24) 3577 2357
(for sending copies of documents or receipts)
Address
Ho Chi Minh City
2nd Floor, 170-172 Nam Ky Khoi
Nghia Street
District 3
Ho Chi Minh City
Vietnam
Hanoi
4th Floor, Dao Duy Anh Tower
9 Dao Duy Anh Street
Dong Da District
Hanoi
Vietnam
Email
Ho Chi Minh City
contactba.sgn@ba.com
Hanoi
contactba.han@ba.com
Town offices
Ho Chi Min City
Address
170-172 Nam Ky Khoi
Nghia Streeet
District 3
Ho Chi Minh City
Vietnam
Opening hours:
Monday - Friday: 08:00-17:00
Saturday: 08:00-12:00
Hanoi
Address
09 Dao Duy Anh Street
District Dong Da
Hanoi
Vietnam
Opening hours:
Monday - Friday: 08:00-17:00
Saturday: 08:00-12:00
Contact Customer Relations
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Get help with baggage claims
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Z
Make a new booking, change an existing booking or other enquiries
Telephone
+254 20 3277400
0722 205 400 / 1
0722 646 747
Calls will be handled by British Airways in Nairobi, Kenya.
Monday - Friday: 08:30-17:00
Enquire about group travel bookings
Please contact your preferred travel agent for bookings of 10 or more people travelling together.
Contact Customer Relations
Help with your delayed baggage
Report and track delayed baggage online
Get help with baggage claims
Make a new booking, change an existing booking or other enquiries
Telephone
+27 10 344 0130
Monday - Friday: 08:30-17:00
Victoria Falls - Reservations
+263 (13) 42053 / 5825
Victoria Falls - Airport office
+263 (13) 42388 / 2274
Enquire about group travel bookings
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years of age at time of travel.)
Email
groups.africa@ba.com
Town offices
Address
Travel Connections
1 Flame Lily Court
Fox Road
PO Box 12
Victoria Falls
Zimbabwe
Contact Customer Relations
Contact us regarding your regional flight (Comair)
bacr@comair.co.za
Help with your delayed baggage
Telephone
Harare
+263 (4) 575140 (Air Zambia Baggage Services)
Victoria Falls
+263 (13) 44665 (Air Zambia Baggage Services)
Report and track delayed baggage online