Location: The hotel is located in London, 9-minutes' walk from the ExCel London exhibition centre, Hampton By Hilton London Docklands. It’s a quick journey to the hustle and bustle of Central London and attractions such as The O2 Arena, Canary Wharf and Stratford City. The hotel lies a 3-minute walk to the Royal Albert DLR Station and 1 mile from London City Airport.

Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and a flip chart and pens is available. 2 conference rooms are available for lectures, presentations and meetings.

Rooms: Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment: The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals: Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals. The hotel also offers snacks.