
Overview
Hyatt Ziva Riviera Cancun is a modern, all-inclusive resort, located on Mexico’s Yucatan Coast. This warm and inviting hotel offers excellent service and features an oceanfront water park, kids’ club, a stunning two-storey spa, eight on-site restaurants – including an adult-only option, and a wide variety of luxurious suites – ideal for families and couples alike.
The hotel sits between the clear blue waters of the Caribbean Sea and the lagoon of Bahia Petempich, flanking a palm fringed bay. Many of Mexico’s most significant Mayan archaeological sites are accessible from here, including Chichen Itza and the ruins of Tulum, approximately 130 and 65 miles away, respectively. Just eight miles along the coast you’ll find the buzzing town of Puerto Morelos, perfect for shopping or grabbing a bite to eat. Additionally, El Camaleón Mayakoba Golf Course is only 21 miles away, while Cancun International Airport is approximately 12 miles from the hotel.
All suites are spacious and decorated in a contemporary style with a splash of aquamarine colour. Each suite features a private furnished balcony with ocean, pool, water park or garden views; some suites offer direct pool access. The spa-like bathrooms offer rainfall showers, bathrobes and slippers. The minibar is stocked daily with water, beer, soft drinks, and snacks. Plus, you can access your digital concierge via your in-room QR code for 24-hour room service, information on hotel events and more.
Accommodation details
Address:
Bahia de Petempich SM12
MZ31 LOTE 14-02
Puerto Morelos
Quintana Roo
Cancun
Mexico
77580
Check-in Details:
Normal Check-in: 15:00
Normal Check-out: 12:00
Location:
18.8 mi / 30.3 km from city centre
General facilities
- Laundry/Valet service
- Onsite laundry
- Spa
- Coffee shop
- Concierge desk
- Exercise gym
- Internet services
- Beauty shop/salon
- Ironing board
- 8 Restaurant
- 9 Pool
- Outdoor pool
- 1 Children's pool
- 7 Lounges/bars
- Pool Bar
- Room service
- Dry cleaning
- Shop
- Kids Club
- Massage services
- Safe deposit box
- Elevators
- Live entertainment
Other facilities
The hotel boasts an impressive nine pools and a kids’ pool. The oceanfront water park features slides for all ages while the KidZ Club provides supervised beach sports, arts and crafts, activities and games. Spend a day rejuvenating your body and soul at the two-storey Mayan-style Zen Spa, which offers a menu of massages, holistic body treatments and a hydrotherapy circuit, facing the Caribbean Sea. The signature treatment here is the ‘The Zen experience’. There’s a dual temperature whirlpool tub, steam room, sauna and cold plunge pool. Hyatt Ziva’s Gym is located on the first floor for access the newest strength training and cardio equipment and yoga classes. Additional activities include aqua cycling, aqua aerobics, water volleyball and beach volleyball.
Dining information
The hotel boasts eight on-site restaurants and seven bars. Begin your day with a buffet breakfast at Afthonia, with delicious Mexican delicacies, flaky pastries, pancakes and omelettes, and enjoy Mediterranean cuisine here in the evening. The outdoor Balik restaurant prepares the freshest seafood with Caribbean flair, while La Parrilla serves beautiful cuts of meat and vegetables in an informal atmosphere. Head to Ki and Habaneros for local favourites from the Yucatan peninsula like Mezcalita cocktails and pork tacos, or visit Vivace for Italian. Miyako specialises in Thai, Chinese and Japanese dishes, whereas Rue De Rivoli is a beautiful adult-only French restaurant. The Red is a haven for foodies and wine connoisseurs alike, offering a large variety of wines, craft beers and charcuterie in a calming space. Pick up a scoop of gelato at Casa Del Café or head to Roots coffee shop for a fresh breakfast Acai bowls and barista made brew.
Bars include the swim-up Delfin located in the main pool, the outdoor lobby bar, Breeze, and the laidback Infusions bar. There’s also a sports bar, a VIP lounge and a palapa-style shack, where you can sip cocktails from a shaded beach chair and enjoy light bites including pizzas, burgers and hot dogs.
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