The hotel has 503 non-smoking rooms, including 76 single rooms, which are located on 13 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.