The British Airways experience
More than a flight
The British Airways Experience is more than a flight. It’s about making every single journey as special and original as you are, whatever your reason to travel. We’re always here to help you feel relaxed and secure from the airport to boarding and beyond.
World class standards
Generous baggage allowance
You’ll find generous baggage allowances with free carry-ons, children over 2 are given the same allowance as adults and essentials such as child seats and pushchairs are included.
On-board food and drink
Enjoy great quality British food and drink including a range by Michelin-starred chef, Tom Kerridge. We’re passionate about sourcing with integrity and serving the best of Britain.
Relax in our lounges
Discover our lounges at airports around the world and experience an extra-special way to travel, with delicious food, plenty of space and attentive service.
An original sense of service
Whether you're enjoying movies in Economy, flat-bed seats in Business or pyjamas in First, you can expect the same uniquely British service across all our cabins.BA Better World
Welcoming you on board
We’re creating a diverse and inclusive workplace where everyone can thrive, and extend this sense of belonging and wellbeing to you.
Taking climate action
Sustainability is important to you and to us, which is why we’re reducing emissions and waste and investing in alternatives while enabling you to offset and take action.
Helping others
We’ve supported communities in the UK and overseas for more than 30 years. Our new Community Fund will deliver even more life-changing opportunities.
Looking after you, every step of the way
Help and support
If you need any assistance we’re here for you. With support teams around the world, we’ll always be local to you and able to help.
World class standards
Whether you’re on the ground, in our lounges or 38,000 feet in the sky, we’re here to help make your journey special.
Passenger assistance
We offer a caring disability and mobility assistance service throughout your journey. Contact us with your requirements and we'll arrange everything for you.
Our routes around the world
We’ll fly you to the world’s greatest cities, taking you straight to their most conveniently located airports with a choice of times most suitable for you.Helping you get there
Book with Avios
Use your Avios for reward flights, upgrades, hotels, car hire and more.
Book with an eVoucher
It's easy to make a booking online with your eVoucher.
Travel insurance
Our insurance partner, Europ Assistance, offers comprehensive travel insurance for customers in the UK and other countries.