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Multiple disruptions affecting travel

Updated on 20 Apr.

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British Airways Travel Partner Connect

Your one-stop destination for all essential travel information, exclusively for our travel partners. Stay updated with the latest news and resources from British Airways.

Latest news

BA Better World Sustainability Report 2025

The report showcases our sustainability progress over the past year.

Middle East operation

Updated 09 April. Due to the ongoing situation in the Middle East, we have made further changes to our flying schedule to provide greater clarity for our customers.

A single consolidated ADM policy

US and non-US ADM policies are now combined into a single global document. This update aligns wording, improves clarity, and simplifies the structure.

Requests and queries

Refund requests

Requests for refunds when you're unable to do this in your GDS.

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Customer relations

Customer Relations requests on behalf of your customers.

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Offloads

Offload customers who are already checked in for their flight.

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Corporate fares

For corporate fare related pricing issues booked via the GDS, including published fares.

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Leisure fares

For leisure fare related pricing issues booked via the GDS, including published fares.

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Seating

Information on seating/booking extra seats.

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