You First

You First is a service for those who have booked a flight in First that is operated by British Airways. You may also nominate someone else to manage your booking on your behalf by informing the You First team.

We’ll be happy to help you with:

- Travel queries

- Journey disruption

- Mishandled bags

Customer relations queries and more

Call us

You first helpline is open 24 hours per day, seven days a week:

- In the UK - 0800 408 7667

- From overseas - +44 (0) 207 949 3055

Email us

To write to us, please complete and submit your details below.

All items marked with an asterisk (*) must be completed

Title

First name

Last name

Email address

Country dialling code

Telephone number(excluding country dialling code)

Booking reference number what is this?

Date of travel

Day

Month

Year

1st line of billing address and postcode

Last four digits of Payment Card and EXPY

Name of other passenger

Passport Number

Passport Expiry

Day

Month

Year

Method of Booking

Name of Travel Agent

ba.com

BA contact centre

not booked yet

Name of Travel Agent

Executive Club number

Preferred method of communication

telephone

Please enter your enquiry below.

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